Shipping policy

Shipping Policy

At Bombay Batik, we are committed to delivering our handcrafted collections with transparency and care. To ensure a smooth shopping experience, we follow the shipping guidelines below.

1. Shipping Cost & Destinations

  • Shipping Fee: We offer FREE Shipping on all orders across India.

  • No Minimum Purchase: There are no hidden costs or minimum order requirements to qualify for free shipping.

  • Coverage: We currently ship to all serviceable pin codes within India. We do not offer international shipping at this time.

2. Delivery Timeline

Your total delivery time is a combination of our internal handling time and the carrier's transit time.

  • Order Cutoff Time: 2:00 PM (GMT+05:30) India Standard Time. Orders placed after 2:00 PM will begin processing the following business day.

  • Handling Time: 1–3 Business Days (Monday – Friday). This time is used for final quality checks, wax-residue inspections, and secure packaging.

  • Transit Time: 3–7 Business Days (Monday – Friday). This is the time your package is in transit with our courier partners.

  • Total Estimated Delivery Time: 4–10 Business Days.

3. Order Tracking

Once your order has been handed over to our courier partner, you will receive a confirmation email and SMS containing your Tracking Number. You can use this number on the courier’s website to monitor your shipment's progress in real-time.

4. Cash on Delivery (COD)

  • COD is available for most locations.

  • To ensure successful delivery, our team may contact you via WhatsApp or Phone to verify COD orders before they are dispatched.

5. Delivery Address & Failed Attempts

  • Address Accuracy: Customers are responsible for providing a complete and accurate shipping address.

  • Address Changes: Once an order is shipped, we are unable to redirect it to a different address.

  • Failed Delivery: If a package is returned to our warehouse due to an incorrect address or multiple failed delivery attempts by the courier, reshipping charges may apply to send the package again.

6. Delays

While we aim to deliver all orders within 10 business days, slight delays may occur during peak festival seasons, extreme weather, or unforeseen courier disruptions. We appreciate your patience as we work to get your handcrafted items to you safely.

7. Contact Us

For any shipping-related questions or assistance with your order, please reach out to us: